Política de Privacidade

We are committed to being transparent about how we collect and process your personal information:

We want you to make informed decisions about how your Personal Data is used and handled. That's why we built this site — and why we use clear methods and procedures to keep you informed. Where specific details are necessary, we'll provide them at the appropriate time.
If you have any questions or need clarification on any legal limitations that may apply, we're here to help. You can reach us at: info@bastionoria.com

Personal data will be used solely for the purposes specified in this Policy.

We may process your Personal Data for several purposes: to provide the website and connect you to third-party trading platforms (the "Services"), to improve the website, to protect our rights and interests, to support the maintenance and delivery of the Services, to meet regulatory and legal obligations, and to carry out administrative and business activities necessary for the Services to function. We also process your Personal Data to better understand your preferences and needs.

To exercise your rights regarding your Personal Data:

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us directly — we can modify or erase your information, restrict its use for specific or general purposes, or transfer it to you or a third party. We will fulfill your requests promptly.

Proteja seus Dados Pessoais:

While we cannot guarantee the absolute security of your Personal Data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. O Escopo?

This policy describes the types of personal data the Company collects about individuals, and how that data is processed, shared with third parties, and protected.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly or through a combination of additional information the Company holds or has access to.
"Processing" refers to any activity involving the use or collection of personal data, including its management, organisation, and storage.
Our services are intended for a general audience and are not designed for use by individuals under the age of 18. We do not knowingly seek, collect, or process information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware that personal data belonging to a minor has been collected, we will delete it as promptly as possible.

2. What Personal Data We Hold About You

When you access our Services, channels, or website, we collect Personal Data. In some cases, we ask you to provide it directly. In others, we collect it through analysis of how you use our Services or support channels, or by receiving it from third-party partners.

You are not required to share personal information with the company. However, choosing not to do so may limit our ability to deliver our Services or grant you access to the website.

You are not required to provide us with any Personal Data. However, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. What Types of Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity logs, traffic data (such as IP address, access date, access time), language settings, software error logs, browser type, and device details. This information is non-personal and cannot be used to identify you.
Personal Data received from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

The Company may share Personal Data with third-party service providers, including hosting and storage providers that process IP address information, as well as providers that analyze user experience. You may also request that we share specific Personal Data with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have made available to us. Your Personal Data will then be subject to the privacy policies of those platforms. Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners to support the development and improvement of products and services offered to customers.
Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory bodies, local authorities, or other official authorities.
The Company may also share Personal Data with potential investors or buyers, or with creditors of the Company or any other entity within the group, in connection with a transaction (including the transfer or sale of assets belonging to the Company or any group entity), or as part of any merger, restructuring, consolidation, or insolvency proceedings involving the Company or any other business within the group.

7. Cookies and Third-Party Services

We may work with third-party services, such as advertising providers and data analytics companies. These third parties may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the site. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize products and services that may interest you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and remain active only until you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the site recognize you as a returning user and allow you to resume your session.

Tipos de Cookies:

They may be used by us based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support Do Not Track signals.
8. Retention of Your Personal Data

We will retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods as permitted by applicable law, regulations, or regulatory orders.
Your information will be shared with third-party trading platforms for a period of 12 months. If you consent, sharing will continue for an additional 12 months.
We regularly review the personal data we hold to confirm it remains necessary for the purposes for which it was collected.

9. Transfers of Personal Information to a Third Country or International Organization

10. Personal Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures are regularly reviewed and updated as necessary to reflect evolving security standards and operational practices. Access to your personal data is restricted to personnel and third parties who require it to fulfill their designated functions. All such parties are bound by confidentiality obligations. While we take reasonable steps to safeguard your personal data, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, and you share personal data at your own risk. If you suspect any unauthorized access to or misuse of your personal data, contact us immediately using the details provided in this policy.

We implement appropriate technical and organizational measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without failure, nor can we be held liable for any immaterial, incidental, or consequential damages arising from the use or disclosure of Personal Data — including disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
Where required by legal or other obligations outside our control, we may be required to disclose your Personal Data to third parties, such as public authorities. We have no control over the security measures applied to your Personal Data by those third parties in such circumstances.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us online.

11. Hyperlinks to Third-Party Websites

Our website may contain links to third-party websites and applications. These sites and applications are not under the Company's supervision, and we are not responsible for any personal data collected or processed through them. This Policy does not apply to actions taken via third-party sites or applications.
Before accessing or using any third-party site or application, review its privacy policy carefully. Exercise caution when sharing personal data with any third party.

12. Changes to This Policy We may update this Policy from time to time. When we do, we will revise the date at the top of this page. If changes are material, we may notify you through the platform or by other appropriate means. Continued use of our services after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of any changes.

Before accessing any third-party website or application, review its privacy policy carefully. Exercise caution when sharing your personal data with third parties.

13. Your Rights Regarding Your Personal Information

You have the right to request that we verify the accuracy of the Personal Data we hold about you, correct any errors, and delete any Personal Data that is no longer necessary. You may also restrict the scope of how your Personal Data is processed.
If you are an EEA resident, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, please send an email to the address below.
Right of Access
We can verify the accuracy of the Personal Data we process about you. If processing is confirmed, you may access your Personal Data.
We will provide an electronic copy of your Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available electronically upon request.
The right of access must not conflict with the rights and freedoms of third parties. If fulfilling a request would harm another person's rights or freedoms, we may refuse or limit our response.
Right to Rectification
We will rectify inaccurate Personal Data upon request. You also have the right to have incomplete Personal Data completed, taking into account the purposes of the processing.
Right to Erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, your Personal Data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, for the protection of another person's rights, or on grounds of significant public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to us.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising this right does not affect your right to erasure, and data portability does not interfere with the rights or freedoms of third parties.
Right to Object
You may object at any time to the processing of your Personal Data based on our legitimate interests or those of a third party, including profiling based solely on those interests. If we cannot demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or the establishment, exercise, or defense of legal claims, we will cease processing.
With respect to direct marketing, you may object at any time to the processing of your Personal Data for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may appeal to a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights regarding your Personal Data as described in this section 13.
We will respond to requests made under the rights set out in section 13 within one month of receipt. Where necessary, this period may be extended by up to two months depending on the complexity and volume of requests. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Subject to the provisions of section 13, information provided in response to rights requests will be supplied free of charge. Where a request is manifestly unfounded or excessive, particularly where repetitive, we may charge a reasonable fee to cover administrative costs or decline to act.
Where we have reasonable doubts about the identity of the person submitting a request, we may request additional information to confirm identity.